Conntac Knowhow
In our Knowhow you will find information and explanations on topics that move us.
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2.4 GHz
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5 GHz
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Average Handling Time (AHT)
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Customer Experience
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Customer Self-Service
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Customer Service 4.0
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Fibre to the Building (FTTB)
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Fibre to the Curb (FTTC)
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Fibre to the Desk (FTTD)
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Fibre to the Home (FTTH)
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Fibre to the Node (FTTN)
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Fibre to the Room (FTTR)
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Fibre to the X (FTTX)
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Net Promoter Score
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Quality of Service
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Self-Service
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Self-Service Apps
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Technical customer support