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Customer Portal

Your Customer Portal on your customers’ smartphones

Create a central contact point for all customer issues by adding your Customer Portal to your Self-Service App.

    Header customer portal - couple logs in to customer portal
    Woman looking at tablet with coffee in hand

    CONTRACTS, INVOICES, SETTINGS AND MORE

    ALL CUSTOMER DATA AT A GLANCE

    With the Customer Portal, your customers can access information such as contact details, contractual relations and previous bills at any time.

    Administrative settings, invoices and contracts can now be viewed and adjusted by your customers at any time with just one click on their smartphone. This will demonstrably relieve your service hotline and your e-mail inbox.

    Customer Portal

    The most important features

    • Clear listing of the booked contracts
    • Account settings: View and change contact details and contact settings
    • View bills & contracts
    • Easy download of contract and invoice documents
    • Flexible customisation of administrative settings: Address, bank details, notifications and more
    • Clear listing of the booked contracts
    • Account settings: View and change contact details and contact settings
    • View bills & contracts
    • Easy download of contract and invoice documents
    • Flexible customisation of administrative settings: Address, bank details, notifications and more

    SEAMLESS CUSTOMER EXPERIENCE

    CONNECT YOUR SYSTEM WITH THE SELF-SERVICE SOLUTION

    The Customer Portal feature requires a connection to your systems.

    Talk to us so that we can specifically address your needs and interfaces and offer your clients the optimal experience.

    Man and woman looking at smartphone in park

    What customers say about our Self-Service Solution

    App Rating o2 MyService App

    "Tip Top, I would recommend it to everyone! Anyone who is not tech-savvy can do it!"

    o2 MyService App, 06/02/2023

    App rating M-net helps app

    "You are guided through the setup step by step and it worked right away."

    M-net hilft App, 08/11/2022

    App Rating GetConnected App

    "Simple handling and very intuitive. It is important to have all documents available."

    Vodafone GetConnected App, 26/01/2023

    App Rating DG Home Network App

    "The guidance through the application is clear and unambiguous. Even as a "non-computer person"I understood everything."

    DG Heimnetz App, 09.01.2023

    App Rating My htp App

    "Thank you for the simplicity of the set-up. It really is something anyone can do. Both thumbs up."

    Mein htp App, 23.09.2022

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