Customer Portal
Your Customer Portal on your customers’ smartphones
Create a central contact point for all customer issues by adding your Customer Portal to your Self-Service App.
CONTRACTS, INVOICES, SETTINGS AND MORE
ALL CUSTOMER DATA AT A GLANCE
With the Customer Portal, your customers can access information such as contact details, contractual relations and previous bills at any time.
Administrative settings, invoices and contracts can now be viewed and adjusted by your customers at any time with just one click on their smartphone. This will demonstrably relieve your service hotline and your e-mail inbox.
Customer Portal
The most important features
- Clear listing of the booked contracts
- Account settings: View and change contact details and contact settings
- View bills & contracts
- Easy download of contract and invoice documents
- Flexible customisation of administrative settings: Address, bank details, notifications and more
- Clear listing of the booked contracts
- Account settings: View and change contact details and contact settings
- View bills & contracts
- Easy download of contract and invoice documents
- Flexible customisation of administrative settings: Address, bank details, notifications and more
SEAMLESS CUSTOMER EXPERIENCE
CONNECT YOUR SYSTEM WITH THE SELF-SERVICE SOLUTION
The Customer Portal feature requires a connection to your systems.
Talk to us so that we can specifically address your needs and interfaces and offer your clients the optimal experience.
What customers say about our Self-Service Solution
Everything great
„Super function, everything worked great, even for me, a non technical person, it was super easy to set up!“
o2 myService App, 23.07.2023
Installation was quick, easy and smooth
„The app is very user-friendly. It guides the steps very well and you can easily install the internet connection at home. Always happy to do it again“
M-net hilft App, 26.05.2023
WiFi initial setup
„Very simple operation of the app and comprehensible explanation.“
Vodafone GetConnected App, 07.06.2023
Easy!
„Setting up the router and the internet connection was very easy and hassle-free.“
DG Heimnet App, 09.06.2023
It should always be like…
„… this app. Programmed to the point, in a few minutes you have everything you need to control the connection and even the Fritzbox.“
Mein htp App, 16.06.2023
Help with installation
„A superb app where you get excellent information and the instructions are clear and concise. It does not get any better than this“
o2 myService App, 19.06.2023
WiFi setup
„App is great! Totally fast and uncomplicated :-)“
M-net hilft App, 11.04.2023
Great
„Fantastic opportunity to set up your connection step by step.“
DG Heimnet App, 15.06.2023
Top App
„Simple instruction manual“
Vodafone GetConnected App, 21.06.2023
Internet mega easy
„Only a few uncomplicated steps to Internet/W-LAN Top
Mein htp App, 27.06.2023
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Whitepaper
Optimising customer service –
Challenges and solutions
Stay informed about the latest industry insights – read our new whitepaper now.
Whitepaper
Optimising customer service –
Challenges and solutions
Stay informed about the latest industry insights – read our new whitepaper now.