Our solution at work
Every day, our Self-Service Solution helps thousands of customers with technical and non-technical problems without having to go through a service hotline. We would be more than happy to present our solution to you face-to-face and demonstrate its capabilities based on our customer use cases.
„The congenial cooperation was particularly evident when discussing the technical details. In a very short time frame the, from the perspective of our customers, necessary integration depth was achieved.”
o2 my service
Several thousand downloads per month make the o2 my Service App our most heavily used solution. It continues to be in a state of steady expansion.
M-NET HILFT
With the M-net hilft app, we support M-net’s customers with problems surrounding their internet connection. This solution is being extended step-by-step to a fully functional customer service portal.
GETCONNECTED
The GetConnected App helps customers of the Internet Service Provider Vodafone to set up their internet connection, so that they can start surfing within a couple of minutes. Besides the first time setup, the app offers several other features which facilitate surfing the internet.
DG HEIMNETZ
The DG Heimnetz app turns the smartphone into a powerful diagnostic and self-help tool. This app provides insights into the configuration and environment of the home network. It supports making conspicuous features visible and optimising them independently through integrated help features.
MEin HTP
The Mein htp App helps htp customers to solve questions and problems related to their internet connection quickly and easily by themselves.
Curious?
Would you like to know what the App could look like for your company in your branding?
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- You will receive a mockup in your branding by mail