Customer testimonials

This is what our customers say about working with us.

“Through our collaboration with Conntac, we profit from the flexibility of a startup and can quickly react to user demands with new functionality.”


Wolfgang Metze

Chief Consumer Officer (CCO), Board member of Telefónica Deutschland Holding AG

“The Conntac solution fits perfectly into our service portfolio and complements our service offering nicely. In particular, the team’s agility has convinced us.”


Christian Schmidtchen

Head of Digital Enablement & Innovation, Telefónica Germany GmbH & Co. OHG

„The congenial cooperation was particularly evident when discussing the technical details. In a very short time frame the, from the perspective of our customers, necessary integration depth was achieved.”  


Markus Niedermeier

Head of Service & Operations, M-net


Our solution at work.

Every day, our Self-Service Solution helps thousands of customers with technical and non-technical problems without having to go through a service hotline. We would be more than happy to present our solution to you face-to-face and demonstrate its capabilities based on our customer use cases.

o2 my Service

Several thousand downloads per month make the o2 my Service App our most heavily used solution. We also constantly extend and improve it.

Website of the o2 my Service app

M-net hilft

With the M-net hilft app, we support M-net’s customers with problems surrounding their internet connection. This solution is being extended step-by-step to a fully functional customer service portal.

Website of the M-net hilft app


The GetConnected App helps customers of the Internet Service Provider Vodafone to set up their internet connection, so that they can start surfing within a couple of minutes. Besides the first time setup, the app offers several other features which facilitate surfing the internet.

Website of the GetConnected App

DG Heimnetz

The DG Heimnetz app turns the smartphone into a powerful diagnostic and self-help tool. This app provides insights into the configuration and environment of the home network. It supports making conspicuous features visible and optimizing them independently through integrated help functions..

Website of the DG Heimnetz App

Mein htp

The Mein htp app helps htp customers to solve questions and problems related to their internet connection quickly and easily by themselves.

Website of the Mein htp App


In the MyProvider app, customers of several Internet providers can help themselves with questions and problems relating to their Internet connection. With we are pleased to welcome the first integration partner.



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