Customer testimonials
This is what our customers say about working with us.
“Through our collaboration with Conntac, we profit from the flexibility of a startup and can quickly react to user demands with new functionality.”
“The Conntac solution fits perfectly into our service portfolio and complements our service offering nicely. In particular, the team’s agility has convinced us.”
„The congenial cooperation was particularly evident when discussing the technical details. In a very short time frame the, from the perspective of our customers, necessary integration depth was achieved.”
References
Our solution at work.
Every day, our Self-Service Solution helps thousands of customers with technical and non-technical problems without having to go through a service hotline. We would be more than happy to present our solution to you face-to-face and demonstrate its capabilities based on our customer use cases.
o2 my Service
Several thousand downloads per month make the o2 my Service App our most heavily used solution. We also constantly extend and improve it.
M-net hilft
With the M-net hilft app, we support M-net’s customers with problems surrounding their internet connection. This solution is being extended step-by-step to a fully functional customer service portal.
GetConnected
The GetConnected App helps customers of the Internet Service Provider Vodafone to set up their internet connection, so that they can start surfing within a couple of minutes. Besides the first time setup, the app offers several other features which facilitate surfing the internet.
DG Heimnetz
The DG Heimnetz app turns the smartphone into a powerful diagnostic and self-help tool. This app provides insights into the configuration and environment of the home network. It supports making conspicuous features visible and optimizing them independently through integrated help functions..
Mein htp
The Mein htp app helps htp customers to solve questions and problems related to their internet connection quickly and easily by themselves.
MyProvider
In the MyProvider app, customers of several Internet providers can help themselves with questions and problems relating to their Internet connection. With Keptn.net we are pleased to welcome the first integration partner.
