wir sind Conntac!
The self-service experts for more satisfaction in customer service. We empower people to master complex processes themselves.
Who we are
At Conntac, unique characters can be found. We complement each other in our individual strengths and share a common passion for software.
Things are not always serious with us: thanks to a relaxed and easy-going atmosphere in the team, we have fun at work. We support each other, exchange ideas and thus create an attractive working environment. Together we are driving the digitalisation of customer service.
With a vision.
In 2017, we started with the vision that all people – with the help of our solution – can master complex processes themselves. Even a space shuttle can be repaired by laymen if the instructions are understandable enough. Whether in space, at home, at the workplace or on the move – our solution provides every person with the optimal guidance for the task at hand in every situation – automated, intuitive, interactive and 24/7.
Dr Michael Faath
Chief Executive Officer
Chief Executive Officer
Chief Technical Officer
Prof Dr Rolf Winter
Insight at Conntac
How we work
At our Augsburg location, we are working on the self-service solutions of tomorrow. On just under 200 square metres, we have the opportunity to realise our ideas and enough space for innovative minds.
Interested? Come and visit us in our office.
What our experts say
"Working with an eye for detail on an intuitive solution that helps many people with technical problems is something I particularly enjoy in app development."
"The challenge and motivation at the same time is to communicate the benefits and use cases of self-service solutions in a way that companies AND customers benefit from the sense of achievement!"
Content & Online Marketing Expert
"Translating technically sophisticated processes into intuitive flows is not only at the core of a user-centric self-service experience, but our constant aspiration to drive the solution forward."
"It's a pleasure to see our various partners exceed their strategic business goals in customer experience through our support."
„Giving your customers a simple and intuitive tool to overcome a frustrating and complex problem. That is how our self-service solution supports our clients Customer Experience strategy.“
"A great user experience is the key to success. As a tester, I work to make sure all features work smoothly to maximise your customers' satisfaction."
Product Quality & Testing