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Conntac Year in Review 2021

2021 – What a year!

The year is coming to an end and we, like you probably, are in the year-end spurt. As the pre-Christmas period ushers in the reflective season and invites us to look back once again, it was important for us to take this time to look back on our year 2021 together with you.

2021 was a special year for us in any case! Our highlights include the successful launch of our new MyProvider solution, the release of the DG Heimnetz app together with our new customer Deutsche Glasfaser and our successful Series A financing round, which now sets the course for our upcoming goals. In addition, we were pleased to welcome further team members.

An eventful, sometimes challenging but above all successful and beautiful year for us!


Strategy & Investment

Series A financing – Conntac receives 7-figure investment

In the second round of financing, we received a 7-figure investment. The investors include Basinghall, Bayern Kapital, H&S Investment and a business angel who was already an investor in the first investment round. The investment round was supported by BayStartUP and the Digitale Zentrum Schwaben (DZ.S).

The new funding will enable us to achieve our goals for the next year, including market leadership in the DACH region, expansion into the UK and extending the solution to other industries.


Product & Releases

New customer Deutsche Glasfaser: The DG Heimnetz App, powered by Conntac

New customer Deutsche Glasfaser: The DG Heimnetz App
In October, we published the DG Heimnetz App together with our new customer and partner Deutsche Glasfaser.

The self-service solution was seamlessly integrated into the service landscape within a short period of time. The project is a complete success both for the customers of Deutsche Glasfaser and for the company itself and Conntac.

At this point, we would like to thank all those involved at Deutsche Glasfaser and our internal project team for the smooth and successful cooperation! More information about the DG Heimnetz App can be found on the Deutsche Glasfaser website.

Optimise customer service whitepaper is being read on a tablet.
Blog article

Year in Review 2020

In 2020 a lot happened at Conntac as well. What exactly? You can learn more in our blog article!
Optimise customer service whitepaper is being read on a tablet.

The MyProvider App – Ideal for Internet providers with up to 25,000 customers

Our proven self-service solution is now finally available for small and medium-sized providers with up to 25,000 customers!

The MyProvider app supports customers in setting up and disconnecting their Internet connection – quickly, easily and individually. The app automatically recognises the end customer’s problem and accompanies them with step-by-step instructions tailored to their situation. The MyProvider app can also be individually supplemented with other exciting functions!

Already curious? Request a demo quickly and without obligation.


New function for our self-service solution: Optimise Wi-Fi

Our Optimise Wi-Fi function is now integrated into the first apps. With the help of the app, customers can easily control and optimise their Wi-Fi coverage at home. Functionality, clarity and ease of use are also, as always, our greatest maxims. The function will be expanded in the future to include further helpful functionalities.


The Conntac Team

This year, we welcomed 7 new employees to our team and welcomed them at numerous team events, such as Glow-Golf, the Augsburg company run or our Conntac-Wiesn.

But that’s not all: thanks to the Series A funding, we now also have the opportunity to significantly expand our team again next year. Take a look at our current job offers.


Thank you very much!

We would like to thank you for your loyalty over the past months and years and are already looking forward to the coming year together!

We at Conntac wish you a good start into a hopefully peaceful and healthy time together with your loved ones and a Merry Christmas.


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With a view to the technical developments at Conntac and an eye for detail, Mathias provides exciting insights into new technologies in customer service.

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