Conntac Pixel Christmas Card

Conntac Year in Review 2022

As always, the year 2022 is drawing to a close far too quickly. It was a very successful and exciting year for Conntac, which we were able to experience with our customers and employees. What would Christmas wishes and farewells to the new year be without a crisp review of the year? So before we say goodbye over the Christmas holidays and the turn of the year, we have a Conntac Year in Review for you.


Conntac celebrates 5 years of company history

Spotify Year in Review? We can do that too. Because not only the approaching end of the year, but also another event of this year gives reason for a little review. By now, Conntac celebrates 5 years of company history. In 2017, the company – a spin-off of a research group at the University of Applied Sciences in Augsburg – was in its infancy. Since then, not only has the team grown to almost 30 employees, but we have also been able to welcome several partnerships and clients to our side, overcoming crises and obstacles.


New talents at Conntac

The Conntac team continues to grow. We were thus able to welcome further colleagues who support us in constantly improving our self-service solution. It is with great pleasure that we were able to recruit new experts for the areas of development, sales, design, HR and marketing.


Conntac expands to Great Britain

Speaking of the team. Not only did we welcome many new talents to our Augsburg location, but we also welcomed another expert. Stephen Hopson, our Head of Sales UK, will use his expertise and network to set up the sales structure in the UK and promote our self-service solution to British telecommunications companies.

Optimise customer service whitepaper is being read on a tablet.
Blog article

Year in Review 2021

In 2021, a lot happened at Conntac as well. What exactly? You can find out in our Year in Review 2021!
Optimise customer service whitepaper is being read on a tablet.

Welcoming the first MyProvider customers

Towards the end of last year, we were proud to announce the MyProvider solution. With the MyProvider app, we enable the provision of innovative technical self-service for internet providers, municipal utilities, local authorities or regional companies with up to 25,000 customers. This year we welcomed the first customers for our solution. We look forward to a successful cooperation!


DACH Customer Experience Awards

Conntac, together with O₂ Telefónica, was able to convince the expert jury of this year’s DACH Customer Experience Summit in the categories of digitalisation and customer care online. Receiving two DACH Customer Experience Awards in these categories and the feedback from the jury as well as from all participants reinforces our role as a pioneer for innovation and forward-looking self-service solutions for (technical) customer service.


Conntac wishes you a Merry Christmas and a Happy New Year

We say goodbye to the well-deserved Christmas break and wish you a peaceful holiday season and a happy new year. On this occasion, we would also like to thank you for your trust in our solution and for the always positive cooperation. On 01.02.2023 we will be back with new exciting posts for you on our website and social media channels.


Author Image

Through her agency experience and in-depth research, Cynthia has extensive knowledge of the customer service industry and its future development.

Discover more


Read the latest industry news and other exciting topics every week!

Lit lightbulb on blue background


Discover our media library: white papers, online talks and more

Graphic media library - woman looking at a tablet.


Start your career at Conntac?

Collage - Conntac team members working


Meet us in person or virtually!

Interactive 3D exhibition stand from Conntac

Related articles


Conntac Year in Review 2023


And there it is again: the time for the annual review....

read more

Conntac Year in Review 2021


2021 – What a year! The year is coming to an...

read more

Conntac Year in Review 2020


A turbulent and challenging year is coming to an end. Even...

read more