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  • The accelerator Wayra, a subsidiary company of Telefónica, is investing a six-digit sum in the German startup Conntac
  • Conntac is conducting a pilot project for a self-service app with a large German internet provider

After receiving a prize in the Digital Innovations Startup Competition at the CeBIT in Hannover, Germany, Conntac can celebrate their next success: the startup accelerator Wayra, a subsidiary company of Telefónica, has vetted Conntac during an intense four-week pre-acceleration period and assessed them positively. The team from Augsburg, Germany, has been accepted into the nine-month acceleration program, which comes with a six-digit investment sum, professional support from experienced coaches, and office space in the Wayra Academy in Munich. They have already been working there since July to improve their solution and to prepare their business for further growth. Christian Lindener, CEO of Wayra Germany, comments: “They are a strong team with a strong product. We want to help make Conntac a successful company which sustainably changes the global service landscape.”

As their first customer, a large German internet provider has started a pilot project with Conntac. The developed app helps customers with problems concerning their internet connection by analyzing the situation and providing easy-to-understand solutions. This saves the customer from having to call the hotline of the internet provider and increases customer satisfaction. It is planned to release the app to the public by the end of this year.

But Conntac does not want to limit this self-service solution to internet providers. “It is our vision to enable all people to solve complex processes by themselves”, says Benjamin Wöhrl, CEO of Conntac. “Even a space shuttle can be fixed by laymen if the instructions are only clear and easy enough.” For this reason, Conntac is looking for other investors in the next months to expand their solution to other markets. “We want to free the world from cost-intensive and cumbersome processes.”

 


 

Images
Conntac team picture
Conntac logo
Conntac logo SVG
Wayra logo (all rights reserved by Wayra)

About Conntac
The IT startup from Augsburg revolutionizes support processes of companies. The app-based self-service solution offered by Conntac detects problems autonomously, enters into an intelligent dialog with the user and offers solutions to solve the problem. The company was awarded an EXIST grant by the Federal Ministry for Economic Affairs and Energy and the European Social Fund from July 2016 till June 2017. It also received a prize from the Digital Innovations Start-up Competition in 2017.

Press contact:
Dr. Michael Faath
CEO
+ 49 (0)821 9078096-3
faath@conntac.net
www.conntac.net

Multimedia

Conntac press material.

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