It is interesting to note that in less than 50 % of cases, the actual provision of bandwidth by the provider is the problem. The good news is that 75 % of internet connection problems can be solved immediately. How do you do that? By empowering your customers to optimise their WiFi on their own.
In the Online Talk Optimise WiFi – Internet is not just Wifi – we reveal to you what the most common problems are, as well as their reasons and causes in the home network on the part of your customers. You will also learn how these problems can be solved independently so that problems with the Internet connection do not become problems for your service hotline.
Online Talk Take Aways:
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You will learn how to significantly reduce the workload of your service hotline.
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You will experience a seamless user experience that your customers will love.
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You will get to know a new kind of customer experience
