Media
Be inspired by the success stories of selected references. Get exclusive app insights and learn more about working with Conntac as the partner at your side.

Calculate your individual business case for customer service in just a few minutes — based on your own service metrics.

The M-net hilft app has now established itself as one of the best customer service apps in the telecommunications industry in the Google Play and Apple App Store.
Learn more about the success of the M-net hilft app in our case study and gain detailed insights into the successful collaboration between Conntac GmbH and M-net Telekommunikations GmbH. Follow the journey - from the challenges and goals of M-net, the joint path to the release, to the successful M-net helps app.
Be inspired by customer and employee testimonials, which describe the M-net hilft app as a real game changer in many respects.
Whether it's new partnerships, product developments or internal milestones — here you can find out first-hand what drives Conntac and how we are helping to shape the future of Self-Service.

16.9.2026
SFN is expanding technical customer support for DBN and Northern Access with two self-service apps from Conntac. In the first month, nearly 2,000 downloads and around 7,000 processes were recorded.

27.8.2026
GELSEN-NET is expanding its technical customer service with a customer self-service app from Conntac. The app assists customers with setup, troubleshooting, and other matters related to internet and TV services.

15.9.2026
The new Conntac Dashboard provides greater clarity and forms the foundation for the further development of an end-to-end platform for technical service.