Select Page

Customer testimonials

This is what our customers say about working with us.

“Through our collaboration with Conntac, we profit from the flexibility of a startup and can quickly react to user demands with new functionality.”

 

Wolfgang Metze

Chief Consumer Officer, Board member of Telefónica Deutschland Holding AG

“The Conntac solution fits perfectly into our service portfolio and complements our service offering nicely. In particular, the team’s agility has convinced us.”  

 

Christian Schmidtchen

Head of Digital Assistance & Innovation, Telefónica Germany GmbH & Co. OHG

„The congenial cooperation was particularly evident when discussing the technical details. In a very short time frame the, from the perspective of our customers, necessary integration depth was achieved.”  

 

Markus Niedermeier

Head of Service & Operations, M-net

References

Our solution at work.

Every day, our Self-Service Solution helps thousands of customers with technical and non-technical problems without having to go through a service hotline. We would be more than happy to present our solution to you face-to-face and demonstrate its capabilities based on our customer use cases.

o2 my Service

Several thousand downloads per month make the o2 my Service App our most heavily used solution. We also constantly extend and improve it.

 

Website of the o2 my Service app

M-net hilft

With the M-net hilft app, we support M-net’s customers with problems surrounding their internet connection. This solution is being extended step-by-step to a fully functional customer service portal.

 

Website of the M-net hilft app

GetConnected

The GetConnected App brought to you by Vodafone helps customers set up their internet connection, so that they can start surfing within a couple of minutes. Besides the first time setup, the app offers several other features which facilitate surfing the internet.

 

 

Zur Website der GetConnected App

Mein htp

The Mein htp app helps htp customers to solve questions and problems related to their internet connection quickly and easily by themselves. 

 

Website of the Mein htp App