Two awards in a single month for the startup from Augsburg. The IT-company received a prize from the Digital Innovations Startup Competition at the CeBIT in Hannover, Germany by the Federal Ministry for Economic Affairs and Energy. Federal Minister Brigitte Zypries awarded the founders with the price, which, in addition to price money, consists of tailored coaching and mentoring. A total of 306 startup teams participated in the competition.
At the Bavarian Businessplan Competition Swabia, hosted by BayStartUP, Conntac was awarded, too. It was placed second for their business idea and implementation plan.
Conntac developed an app-based self-service software for telecommunication companies, to help their customers in case of problems. The app measures different things like bandwidth and assesses router configurations. In an intelligent dialog, customers answer questions to evaluate the situation and get easy-to-understand instructions. Only if the problem persists even after this process, the customer support department of the telecommunication company gets involved. This solution aims at reducing the volume of customer calls drastically.
“We are very happy about the double-recognition. This is a good sign and shows, that we are on the right track with our product and business model”, says Dr. Michael Faath, one of the two CEOs of Conntac. Besides him the founder-team consists of Christoph Keller, Benjamin Wöhrl and Prof. Dr. Rolf Winter.