Wayra invests in Conntac

Startup accelerator Wayra invests in Conntac

  • Startup accelerator and Telefónica subsidiary Wayra invests a six-figure sum in Augsburg-based startup Conntac
  • Conntac is currently running a pilot project for a self-service app with a major German Internet provider

Conntac receives support from Wayra Acceleration Programme

Following its award at the Founders’ Competition – Digital Innovations at CeBIT in Hanover, Conntac can celebrate its next success: The startup accelerator and Telefónica subsidiary Wayra put Conntac through its paces in an intensive four-week pre-acceleration and gave it a positive assessment. By being accepted into the nine-month acceleration program, the team from Augsburg will receive a six-figure investment, professional support from a number of experienced startup coaches, and space at the Wayra Academy on Marienplatz in Munich. There, it has already been working intensively on the further development of the solution and the targeted growth of the company since July 2017. Christian Lindener, CEO of Wayra Germany, comments: “A strong team with a strong product. Together, we want to turn Conntac into a successful company that makes a lasting positive change in the service landscape worldwide.”


First customer found for Conntac Self-Service solution

The first customer is a major German Internet provider, which has launched a pilot project with Conntac. The app developed in the process takes customers by the hand when they have Internet problems and helps them find a solution quickly and easily. This saves the call to customer service and significantly increases customer satisfaction. The plan is to introduce and release the app at the end of this year.


Expansion of Conntac to further markets planned

However, Conntac does not want to be content with the self-service solution for Internet providers. “Our vision is for all people to be able to master complex processes themselves with our help,” says Benjamin Wöhrl, CEO of Conntac. “Even a space shuttle can be repaired by laymen if the instructions are just understandable enough.” Conntac is therefore on the lookout for further investors in the coming months in order to expand into other markets. “We want to rid the world of costly and cumbersome processes.”


Conntac revolutioniert Support-Prozesse. Die Self-Service Lösung von Conntac erkennt selbstständig Probleme, führt im Problemfall einen intelligenten Dialog mit den Kundinnen und Kunden durch und gibt Hilfe zur Selbsthilfe. Dadurch werden Kosten im Callcenter um bis zu 25% gesenkt.

2017 wurde das Unternehmen mit dem Gründerpreis – Digitale Innovationen auf der CeBIT ausgezeichnet. 2018 hat Conntac die o2 my Service App für Telefónica Deutschland erfolgreich veröffentlicht und konnte seitdem viele weitere Telekommunikationsunternehmen wie M-net und Vodafone als Partner begrüßen. Weitere Informationen finden Sie unter: www.conntac.net


Cynthia Loos
+ 49 (0)821 90780960
[email protected]